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Self Help Tips Provided by Entwined Designs:

E-mail Assistance
Computer Maintenance Assistance
Picture Editing Assistance

E-mail Assistance

  • When selecting whom to send this email to, place the recipients email address as Blind Carbon Copy “BCC:” This will ensure the privacy of the recipient.
  • Write descriptive meaningful subject lines.
  • When sending a web site address, always type it in the form of “http://…” because some email programs will not be capable of reading the full address and then will not allow the user to route to that site address.
  • Always remember to empty your Junk Mail folder.
  • Also, remember to empty your Trash folder before ending your session.

How to Attach Files to E-mail:
Using Outlook, version 2000 or higher

  1. Start Outlook
  2. Select Inbox
  3. Use the menu bar, across the top of the screen to select “File”
  4. New
  5. Mail Message
  6. Use the menu bar, to select “Insert”
  7. File…
  8. Browse through the folders: look in… use the down arrow to select folder, continue to click a folder listed on the menu until you have found the file that you would like to insert into the email. Double click the file to insert
  9. In the To box, type the address of the recipient
  10. In the Subject box, type the subject of the e-mail message
  11. Click Send to send the e-mail message and its attachment(s)

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Computer Maintenance Assistance

[Delete Temp Files] [Delete Temporary Internet Files] [Empty Recycle Bin]

When a computer begins to run slower or when a computer appears to take a program longer to open. You may be experiencing a memory bog down. Your computer has been storing many temporary unnecessary files that need to be deleted.

To Delete Temporary Files:
Double click the following files/folders

  1. My Computer
  2. Local Hard Disk Drive C:
  3. Windows
  4. Temp
  5. To select all the files within the Temp folder:
      • Use the menu bar, across the top of the screen, to select “Edit”
      • Select All
      • On the keyboard, Press “Delete
  6. A popup message will appear…You will be asked to Confirm File Delete, Click “Yes to All”

To Delete Temporary Internet Files:
Double click the following files/folders

  1. From the start menu
  2. Settings Control Panel
  3. Internet Options
  4. From the General tab:
  5. Temporary Internet Files:
      • Click Delete Cookies
      • Click Delete Files. A popup message will appear…You will be asked to Delete files, click the white box to checkmark “Delete all offline content”
  6. History:
      • You may change the number for “Days to keep pages in history”, use the arrows next to the box. Keep in mind the smaller the number is best.
      • Click Clear History
  7. Click “Ok” to exit.

To Empty the Recycle Bin From the Desktop

  1. Double click “Recycle Bin”
  2. Use the menu bar, across the top of the screen, to select “File”
  3. Empty Recycle Bin, if the word is grayed-out, there are no files to be deleted: continue with step 5
  4. A popup message will appear…You will be asked to “Confirm Multiple File Delete”, Click Yes
  5. Use the menu bar, to select “File”
  6. Close

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Picture Editing Assistance

To Open a Picture and Resize:

  1. Double click the picture; it will open in a photo editing program
  2. If it opens in Microsoft Photo Editor, click the “Image” menu bar across the top of the screen
  3. Move to “Resize…”
  4. Use the width and height to adjust the percentage; Lower to make smaller and Higher to increase the picture
  5. After you have adjusted the width and height; Click “File” from the menu bar
  6. From the File menu, click “Save As..”
  7. Across the top, “Save In” what folder…use the arrow to save it to the location you want the file. For example: My Pictures, or Desktop (for a temporary save) DON’T CLOSE IT YET
  8. Now enter a file name or leave the default name
  9. Now click Save
  10. Now close out of all that

To send the picture you just edited via e-mail:

  1. Open your email, compose a message
  2. Type your message in the body of the email (white space)
  3. Now click the attach button (the is an icon that looks like a paperclip)
  4. Now “Look In” what folder…use the arrow to find the location where you Saved In what folder
  5. Click the file name, the name you gave it after editing
  6. Click Insert; You will now see the picture has been inserted into your email
  7. Now enter address of sender and send.

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